The customs AI platform
Niel Customs is an AI customs platform that automates the repetitive parts of import compliance — classification, document checks, duty math and risk screening — while a licensed broker owns the final decision.
AI across the entry workflow
From HTS classification to cross-document validation and duty review, AI handles the prep work so your team spends time on exceptions, not data entry.
Risk screening built in
Automated screening surfaces potential denied-party matches and compliance flags for a licensed broker to review before an entry is finalized.
Human accountability, always
AI is assistance, not authority. A licensed U.S. customs broker reviews and signs off, so your entries stay accurate and defensible.
One platform for the whole team
Importers, brokers and forwarders share one case record, document store, audit trail and messaging — no scattered spreadsheets or email threads.
Frequently asked questions
What can the customs AI actually do?
It suggests HTS classifications, validates documents against each other, calculates duty and landed cost, and screens for compliance flags — all reviewed by a licensed broker.
Does AI replace my customs broker?
No. It makes brokers and importers faster. A licensed broker still reviews and signs off on every filing.
Is my data secure?
Security is core to the platform. See the security page for how data is handled and protected.
See what an AI customs platform can do
Talk to a licensed U.S. customs broker, or create a free account to explore the AI customs platform.